Business Central for Australian Accounting Practices

Discover how Dynamics 365 Business Central in combination with Pryme Matters can transform Australian accounting practices operations.

Who’s Bentleys Tamania?

Bentleys Tasmania leads with innovation, adopting technology to better serve clients and attract talent. Bentleys Tasmania, a mid-tier accounting, advisory, and audit firm, has seen remarkable growth since 2021, with a 70% revenue increase mirrored by a rise in staff numbers. They operate offices in Hobart, New Norfolk, and Sorell in Southern Tasmania and recently expanded internationally with a new office in Jakarta, Indonesia.

Vision & Challenge

Bentleys Tasmania strives for industry leadership through cutting-edge technology, improving client service and creating an attractive workplace for top professionals.

Over the past three years, Bentleys Tasmania has built on its reputation as a trusted accounting and advisory firm.

However, managing operations at scale became increasingly challenging due to inefficiencies caused by fragmented systems and manual processes. With three separate practice management systems, employees were juggling up to four timesheets for payroll and billing. Confidence in data accuracy declined, leading to inefficiencies like five extra days per month spent on reconciliations and a full day for manual invoicing.

These challenges slowed operations, frustrated staff, and heightened error risks, hindering the firm’s ability to scale with its growing client base. Inconsistent data further undermined decision-making, delaying critical business actions and disrupting operational efficiency.

Our numbers were all over the place. It took my confidence away because I could no longer tell how people were performing based on the information we were getting out of our system. It was clear that we needed a better solution to support our growth.

Robin Allardice
CEO at Bentleys Tasmania

The Solution: Pryme Matters on Advanced Projects (Progressus)

An all-in-one practice management solution built on Microsoft Business Central. Only Pryme Matters caters for the required time recording and special billing method capabilities for accounting services.

Pryme Matters AU, specialising in Australian accounting practices and law firms, ensured a seamless implementation and optimised operations with minimal disruption.

less time spent on invoicing

0days

saved each month on admin

reduction in number of timesheets

Fragmented systems slowed us down, added unnecessary administrative work, and made decision-making less confident. It was clear that we needed a better solution to support our growth. We identified Pryme Matters as a practice management system for accounting and legal firms, and were the first organisation in Australia to implement that. Now everything is in one system. We only have to process data one time, rather than into multiple systems. It’s been transformative for our business.

Robin Allardice
CEO at Bentleys Tasmania

Tailored for Australian Accounting Practices

Timesheet management made easy through time tracking calendar, Outlook integration within Business Central and AI-enhanced descriptions.
Contract invoicing simplifies billing for shared bill-to clients.
Xero client billing & WIP function with matter auto-creation.
Client and matter wizard for consistent data entry.
Industry-specific reporting: time entry behaviour, client management, lock up.

Previous situation

With Pryme Matters

FRAGMENTATION

Staff juggled four timesheets across three systems, adding five extra days monthly for reconciliations and inter-entity billing. Lacking a single source of truth, reporting became manual, slow, and errorprone.

ONE SYSTEM

Replacing fragmented systems with a single all-in-one practice management solution across multiple offices, streamlined operations, eliminated redundancies, and saved significant time on administrative tasks.

MANUAL

Invoicing was a full-day, manual task each month, requiring staff to prepare, print, and send invoices. The lack of automation made it time-consuming and error-prone, delaying billing and disrupting cash flow.

AUTOMATION

Automation transformed invoicing, cutting it from a full day to just 30 minutes monthly. Errors decreased, staff gained time for strategic work, and automated reminders reduced follow-up efforts and improved cash flow.

NO DATA ACCESS

Inconsistent data across platforms forced time-consuming validation and reconciliation, limiting leadership’s ability to assess performance and make informed decisions. Monitoring time-entry behaviour and client engagement was nearly impossible, leading to missed insights.

Limited WIP reporting was delayed due to strict monthly close-offs.

REAL-TIME DATA

Consolidating financial and operational data in one single platform eliminated inconsistencies, enabling real-time insights and restoring confidence in timely, informed decisionmaking.

Automated reports around time entry and client engagement empowers strategic decisions. A detailed WIP report in a click providing full audit trail ensures improved profitability management.

INCONSISTENCY

Adding client and matter information was disorganised and time-consuming, often leading to errors and inefficiencies.

SYSTEMATIC

With the structured approach of the Client and Matter Wizard, data entry became streamlined, accurate, and significantly faster.

LEGACY

Outdated systems hindered scalability as the firm took on larger clients and expanded. Disconnected systems and outdated technology affected employee satisfaction, complicating talent retention and client service excellence.

GROWTH

Business Central enables scalable growth by supporting the complexity of servicing larger clients and expanding operations. Cutting-edge technology helps attracting top talent and enhancing client service.

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