Business Central for Engineer-to-Order | Case study

Discover how Dynamics 365 Business Central in combination with Advanced Projects streamlined UNTHA UK’s operations.

Who’s UNTHA UK?

UNTHA is a global leader in industrial shredding technology. With equipment trusted in over 40 countries, the Austrian engineering business was founded in 1970. With a range from compact wood shredders to high-performance systems for recycling reusable materials, the group employs around 500 people worldwide. Passionate about the UK’s waste agenda, UNTHA UK helps clients get the best return on their shredding investment by combining proven technology with practical advice and support.

Vision & Challenge

UNTHA UK managed finance, projects and warehouse across Excel, Sage and a standalone stock app, which slowed decisions and made reporting hard. They had already invested in Dynamics 365 Sales and Dynamics 365 Field Service, but the team needed tighter project control and clearer visibility across delivecroyn. These disconnected tools created silos and extra manual work.

UNTHA UK wanted to bring project delivery into one connected platform. Better coordination across departments would support growth and reduce risk.

The purpose was to bring the digital platform under one umbrella. BC offers us the platform for finance and for projects which were previously siloed.

Marcus Brew
Data Analyst at UNTHA UK

The Solution: Business Central & advanced Projects

Since UNTHA UK did not have a dedicated project management system, the Microsoft Solutions Partner Queue Associates implemented Advanced Projects inside Dynamics 365 Business Central. This gave UNTHA UK one place to manage budgets, costs, time entry, and project delivery.

The ERP implementation included the Field Service connector to link Business Central with Dynamics 365 Field Service. Now UNTHA UK can migrate sales orders to create projects and project budgets automatically.

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Having the ability to use all of the different areas within BC and see the project from start to finish, for me, it’s been immense.

Sarah Murray
Sales Office Manager at UNTHA UK

Tailored for Engineer-to-order

  • Supports long-lead items, staged builds, and phased delivery on one project record.

  • Clear cost control from day one: tracks budgets, actuals, and commitments so margin stays visible.

  • Smarter handover from sales to delivery: converts a configured sales order into a live project and budget.

  • Better time capture for engineers: records time and expenses against the right project tasks.

  • Helps project managers control scope and spend.

  • Creates an audit trail: keeps a clear history of changes, approvals, and project activity.

  • Supports forecasting: highlights cost to complete and flags risks earlier.

  • Reduces admin effort and rekeying across teams.

From Spreadsheets to Structured Projects

Project management inside the ERP

Advanced Projects in Business Central replaced that spreadsheet approach. UNTHA UK now runs each project on a dedicated project card with clear project tasks. The engineers book installation and configuration hours through timesheets inside Business Central. Project managers can also plan work using Gantt charts and resource management boards, which supports better scheduling and delivery control.

Sales order to project

The new setup also improved the flow from sales to delivery. When a shredder order is confirmed, the user migrates it from Dynamics 365 Sales into Business Central. It then creates the project and the project budget automatically. Sales lines link to project tasks through auto-filled project and task fields, which speeds handover and reduces manual setup. The order moves from sales to delivery for planning and execution.

Better control over purchasing and inventory

The team strengthened purchasing and inventory control by linking project budgets to procurement activity. They copy budget lines into planning lines and generate purchase orders for machines, parts, and transport services from those plans. Business Central now keeps inventory aligned with sales and purchasing automatically, which removes manual updates in the previous Stock App. As a result, UNTHA UK achieved 60% time savings in inventory management, boosting warehouse efficiency and reducing errors, while also lowering stock discrepancies and preventing delays caused by missing items.

Outcome

UNTHA UK now manages project delivery on a single Microsoft platform that connects teams and consolidates data. By replacing spreadsheet-based tracking with a live project system, the business has improved visibility and strengthened information flow across departments.

If your organisation faces similar challenges, discover how Advanced Projects can bring the same project clarity , book a demo.

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