ERP for service-centric businesses

In the rapidly changing world of business, companies are facing a host of new challenges and disruptions that are reshaping the way we work. These disruptions are characterised by an accelerated pace of change, new digital business models, hybrid work, and the gig economy.

In this context, traditional ERP systems are struggling to keep up. Item-based ERP systems cannot provide the functionalities service-based businesses are looking for. That’s why this kind of companies are increasingly turning to service-centric ERP solutions to help them stay agile and competitive.

The rise of new business models that are focused on delivering an experience rather than a product is particularly challenging for historically product-centric companies such as manufacturing or distribution.

Similarly, service-centric organisations such as consultancies and professional services in general are also facing new challenges as they try to adapt to the changing landscape.

Therefore, it becomes absolutely necessary to adopt a project-based model. Otherwise, it can impact the bottom line by reducing visibility into project costs and profitability.

In order to be successful, companies may have to modify the way they organise people and the way they utilise resources. This is where an ERP for service-based businesses comes into play by providing the necessary agility and flexibility.

Solutions such as Advanced Projects can help companies to gain visibility into project costs, understand which projects are most profitable, and modify their operations in response to changing market conditions.s.

What are the advantages of ERP systems for service-based companies?

One of the key advantages of a an all-in-one service-centric ERP solution is that it connects financial, operational, and organisational data within a single solution. This way businesses can gain valuable insights and intelligence within the flow of work, rather than having to rely on separate dashboards that take forever to update. With this connected data, businesses can make smarter decisions to perform better and accelerate growth.

For service-centric companies, a day-to-day basis includes indirect procurement processes, project management, and project delivery. By connecting these operational data with financial and organisational data, service-centric ERP solutions can help businesses streamline their processes, reduce manual errors, and increase profitability.

Advanced Projects serves the needs of the whole project management lifecycle: a full set of capabilities from quote through execution and delivery, invoicing and revenue recognition.

Sales managers can quote a project using templates.

Project plans and Gantt charts help project managers effectively plan, schedule, and track the progress of their projects.

Resource management can easily search for available resources based on skill match proficiencies or other criteria.

Time entries, expenses, and materials used on projects can be recorded by consultants.

The purchase department can generate purchase orders directly from the project.

Accounting & Finance can profit from automated revenue recognition and invoicing linked to project operations.

As a whole, businesses can gain valuable insights and intelligence within the flow of work, work smarter, and accelerate growth.

That’s only a fraction of what’s possible with Advanced Projects. The fact that it is based on Microsoft Business Central shouldn’t be underestimated either. This enables empowering people to work smarter by providing collaborative solutions that integrate with the productivity tools they use every day, such as Teams, Outlook, Word, and Excel. This not only makes work easier and more efficient but also reduces the risk of employee burnout and frustration.

In short, the world of business is changing at an unprecedented pace, and companies that are unable to adapt, risk being left behind. By implementing service-centric ERP solutions, companies can transform their operations and stay competitive in this rapidly changing landscape. Are you ready to take the plunge?

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